Application The why behind the score

An action list that employees have weighed themselves.

The employee or satisfaction survey gave you a score. Synthetron runs live dialogues around the key scores. Employees explain where a score comes from and vote on what should be done about it.

  • AreaEmployees & organisation
  • Participants1 click, no download
  • Duration45–75 minutes
  • ScaleUp to 10,000 per session

The occasion Deepen your employee survey

The employee or satisfaction survey is in, but the why is missing.

What you achieve
  • Interpretation of scores and underlying causes
  • Actions ranked by support
  • Report for HR, management and the works council

The survey is in, the figures have been presented, and then it stalls. The scores show where it chafes, but say little about the cause. Working groups often deliver the opinion of a small group, and next year you measure the same score again.

Making sense of it need not take weeks. Your people often know exactly why the score is what it is; you just have to ask in a way that gets them to say it.

The approach 3 steps

From question to a next step people stand behind

We guide every step. What we mainly ask of you is substance: two meetings beforehand and a co-moderator during the session.

  1. Step 1

    Question design

    We translate the key scores into a dialogue script in the language of your organisation.

  2. Step 2

    Live dialogue

    Employees respond to each other anonymously, add to each other's points and vote on the causes that are mentioned.

  3. Step 3

    Weighing actions

    Employees vote on possible solutions. For each proposal you see what percentage agrees.

Curious what participants see on their screen during the session?

See the participant screen

What you receive 4 parts

A report the organisation can act on

You see the main themes during the session itself. The synthesis follows the same day.

  1. 01

    Interpretation per theme with anonymous quotes

  2. 02

    Causes and tensions behind the scores

  3. 03

    Actions ranked by support

  4. 04

    Participant version for feedback

Cases In practice

How it worked out for others

Read what the dialogue delivered in each project.

Gasunie's head office in Groningen, seen from the lawn in front of it
Gasunie700+ employees

From three core values to recognisable behaviour

More than 700 employees each described what a new culture means in their everyday work. The result became a culture compass.

Read the case study for Gasunie
Two hands holding each other
Westerkim200+ participants

A strategic shift that the whole organisation helped shape

Care organisation Westerkim shifted its focus from care to residents' wellbeing. Employees, volunteers and family helped determine the direction.

Read the case study for Westerkim

Questions about deepen your employee survey

Is your question not listed? Ask it in an introductory call.

Does this replace our existing survey?

No. The dialogue deepens the research you already have: the figure comes from the questionnaire, the why and the next step from the conversation.

Do people still take part after a survey?

Yes. The dialogue shows that something is being done with their earlier answers and that these lead to follow-up.

How soon after the survey can you do this?

Preferably within a few weeks of the results, while they are still fresh. You choose the scores where the why is most lacking.

Four application areas

Every application works with the same live dialogue.

Ask one question of everyone it concerns

In a demo we show you how your question works as a dialogue: what you ask, who you invite and what you'll have at the end.